As the situation has slowly improved Canada Post has reinstated on-time delivery guarantees a of May 1 2022. The force majeure situation previously declared for all international letter-post, parcel-post and EMS items ended on 30 April 2022.
Delays to inbound mail and packages from the U.S. and other countries can still be expected. Canada Post reassures customers that it is adapting its contingency plans to manage the impact. Call centre agents will not have any further information however, you can still find the latest shipping updates by searching for tracking on their website.
Find the latest details directly on their website:
Carrier tracking is updated once the package reaches the province of destination normally this can take 5-8 business days. Additional delays for U.S. and international shipments may still persist.
On a national level, safety protocols and pandemic measures in Canada and the U.S.A continue to create delays for customers.Canada Post
COVID-19 Service and Delivery Changes
- Some packages may be transferred to different processing facilities based on capacity which may show tracking updates taking a different route than normal
- Larger/Heavier packages will see significant delays
- Reduced hours at many retail locations with some locations closing temporarily.
- Knock, Drop and Go approach to parcel deliveries: increased safe-dropping of shipments
- Canada Post’s Response to COVID-19