We heard you loud and clear! Thank you for participating in our survey asking if we should stay with Canada Post or leave for the holidays. The response to switch, due to Canada Post’s ongoing backlog and delivery delays, was overwhelming. So, we are thrilled to announce that we will switch to an alternative Canadian partnership for the rest of the fourth quarter in an effort to improve transit times at this critical time of year.
Chit Chats Domestic Tracked Service will replace our existing Chit Chats Canada Tracked Service for clients only in the following regions:
- Ontario ($7.80 + $2.10/kg)
- Quebec ($7.80 + $2.50/kg)
- Atlantic Canada ($7.80 + $2.50/kg)
If you ship from the Ontario, Quebec or Atlantic region this service will be available in your postage options. This option will not be available to our BC and Alberta region clients. This new service will launch Thursday, December 6 for the remainder of the month.
Important things to know:
- Same great rates
- 2-8 business days delivery*
- Tracking is included
This new service uses a combination of established national courier partners (i.e. Apple Express, Canpar, FedEx). We’ve been testing this service for the past few weeks with fantastic results. If you already have some Canada Tracked Service shipments, you can still drop them off or simply re-do the postage label if you want to take advantage of this new service.
*Estimated delivery days for Ontario region clients. 3-9 business days delivery for Quebec region clients and 3-10 business days delivery for Atlantic region clients.
Note that for remote rural addresses, apartments and PO Boxes the delivery may still be handled by Canada Post.
Feel free to ask any questions to our support team along with any feedback.
The Chit Chats Team