Updates to Delivery Estimates for Atlantic Canada Shipments

Learn how industry wide challenges may impact the transit times for your shipments originating from Atlantic Canada.

Over the past several months we have been monitoring various issues impacting the Canadian shipping industry at large. Supply chain slowdowns, staffing challenges and increases to fuel costs all have had an impact on shipment transit times. And for some carriers like the United States Postal Service, this has meant extended service standards for some shipments.

Overall, the result being that some shipments are spending longer times in transit. And in particular, transit times between our Atlantic Canada and Quebec processing hubs have been prolonged. As a result, we are adjusting our minimum delivery time estimates for shipments originating from Atlantic Canada. 

While we continue to work with our partners and do our best to handle your shipments with care and speed, we also value being able to accurately relay the most current information about the average delivery estimates for your shipments. Please know that we continue to review transit times regularly to provide the best estimates for your shipments and inform you of any delays.

Updates to Delivery times

To more accurately reflect the current average transit times, we have extended our minimum delivery estimates by 1-2 business days. Future shipments and those currently in transit will continue to transit as normal and there should be no changes to your workflow.

Ex.

ServicePrevious Average Delivery EstimateUpdated Average Delivery Estimate
USPS First Class Mail
Chit Chats US Tracked
3-9 business days5-9 business days
USPS Priority Mail3-7 business days5-7 business days
Chit Chats Canada Tracked3-10 business days3-10 business days (no change)

Our delivery estimates are from the time Chit Chats receives and scans your shipment to when it arrives at your recipient. We process the shipments that we receive from you prior to our cut-off times at our Atlantic Canada hub within one business day. However, please note that some shipments may receive further processing at our Quebec hub which can take up to an additional 3 business days.

As a reminder, all delivery times are estimated and are not guaranteed. For the full rundown of our delivery times for shipments from Atlantic Canada, please visit our Help & Support.