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Administrative Fees

In our ongoing efforts to keep shipping low-cost and service levels high, any special requests that are beyond our scope of service will incur an administrative fee starting February 3.

Our top commitment to our clients is to keep shipping low-cost so that you can succeed and grow your business. In order to do this, we want your packages to move quickly and smoothly so we can focus on processing your shipments in a streamlined and efficient way.

Administrative fees for Chit Chats. 
Invoice printing: $5. 
Printing and labeling: $5. 
Requests for Chit Chats staff to print and label, rather than self-serve. Fee is on a per-label basis. Physical labeling is limited to 5 or fewer shipments.

Unmanifested Shipments: $5. 
for shipments which have not been prepared on ChitChats.com upon drop-off

Shipment intercept: $10. 
Availability is determined on a case-by-case basis and is not guaranteed. Once a shipment has been processed and ready to  be transported to our partner carriers we will not be able to intercept it.

Visit our Help & Support to find tips for preparing your shipments or contact our support team with any questions. Our team is always on hand to help.